Guest Services & Ticket Info

Guest Services

Courteous staff are available to assist you with questions, problems, suggestions or special needs. You’ll find them smiling and ready to help in the Auditorium’s Event Ticket Office or ask for the Auditorium House Manager.

Lost & Found
You may check for lost items by calling 704.372.3600 (9am - 5 p.m. Monday - Friday)

First Aid
First Aid services are available in Ovens Auditorium. Please alert our staff immediately in the event of a medical emergency.


Ticket Office 

Tickets for both Ovens Auditorium and Bojangles' Coliseum events can be purchased at the Bojangles' Coliseum box office at the hours below.

  • Monday - Friday 10 a.m. - 5 p.m.
  • Saturday 10 a.m. - showtime (ticketed event days only)
  • Sunday 1 p.m. - showtime (tickets event days only)

Please note, the Bojangles' Coliseum and Ovens Auditorium box office will be closed on the following dates:

  • Friday, Dec. 23 through Monday, Dec. 26
  • Monday, Jan. 2, 2017

Tickets are required for everyone that has celebrated their second birthday. Some shows do require tickets for infants, however.  Please confirm with the ticket office before purchasing.

For more information on operation times, please call 704.335.3100. We accept cash, MasterCard, VISA, American Express and Discover.